Hazelford Residential Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds36
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2023-06-23
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
What strikes families most is how content their relatives seem here. People talk about residents who've adapted well to their new surroundings and maintained their spark over years of care. The staff's attentiveness means wishes are heard and acted on promptly, helping residents feel valued rather than just cared for.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership75
- Resident happiness68
What inspectors found
Inspected 2023-06-23
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the May 2023 inspection. This domain covers training, care planning, nutrition, and access to healthcare including GPs and medication management. Hazelford lists dementia as a specialism, which means the inspection would have considered whether staff have appropriate training to support people living with dementia. The published summary does not include specific detail about training content, how frequently care plans are reviewed, or how the home works with GPs and other health professionals.Is this home caring?
Hazelford received a Good rating for Caring at the May 2023 inspection. This domain covers how staff treat the people in their care, including warmth, respect, dignity, and whether people are supported to maintain their independence. The published inspection summary does not include direct inspector observations of staff interactions, resident accounts of how they are treated, or family testimony about the quality of relationships between staff and the people living there.Is the home responsive?
The Responsive domain was rated Good at the May 2023 inspection. This covers how well the home tailors its care and activities to individuals, how it handles complaints, and how it supports people at the end of life. Hazelford has 36 beds and specialises in dementia care. The published inspection summary does not include specific examples of activity programmes, one-to-one engagement, or how the home responds to individual preferences and needs.Is the home well-led?
Hazelford Care Home was rated Good for Well-led at the May 2023 inspection. The home is registered under Hazelford Care Home Ltd, with Shaun Terry Rodgers named as registered manager and Amy Rebecca Tomlinson as nominated individual. The improvement from a previous Inadequate rating to Good across all domains is the clearest available evidence of effective leadership, as it demonstrates the home identified what needed to change and put it into practice. The published summary does not include detail about how the manager is visible to staff and residents, how staff feel about speaking up, or what governance systems are in place.
Source: CQC inspection report →
What the evidence base says
The home specialises in caring for adults over 65, with particular expertise in dementia care. Families dealing with early-stage dementia have found the approach here particularly reassuring. Staff show they understand the condition's challenges while maintaining each person's dignity and independence where possible. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hazelford Care Home has achieved a Good rating across all five inspection domains following a significant improvement from a previous Inadequate rating. The score reflects positive momentum and a solid foundation, but the limited detail available in the published inspection report means many areas cannot be verified beyond a general compliance level.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
What strikes families most is how content their relatives seem here. People talk about residents who've adapted well to their new surroundings and maintained their spark over years of care. The staff's attentiveness means wishes are heard and acted on promptly, helping residents feel valued rather than just cared for.
What inspectors have recorded
Families appreciate how efficiently things run here. When concerns arise or needs change, staff respond quickly and thoughtfully. This reliability extends to respite care too — family carers taking much-needed breaks know their relatives are in capable hands. The team seems to understand what matters most to both residents and their families.
How it sits against good practice
Sometimes the best recommendation is simply knowing that families keep choosing this home for respite care and long-term stays alike.
Worth a visit
Hazelford Care Home, on Boat Lane in Nottingham, was rated Good across all five inspection domains at its last inspection in May 2023. This is a significant improvement from a previous rating of Inadequate, and it tells you that inspectors found the home had addressed serious earlier concerns and reached a broadly satisfactory standard across safety, effectiveness, caring, responsiveness, and leadership. The home specialises in dementia care and residential care for adults over 65, with 36 beds. The main limitation of this report is the level of published detail available. The inspection summary confirms Good ratings but includes very little specific evidence, such as inspector observations, resident or family quotes, or examples of day-to-day practice, to help you understand what life actually looks like for your parent inside the building. A Good rating following an Inadequate is encouraging, but it is worth understanding what changed and whether those improvements have held. When you visit, ask the manager to walk you through what was found during the Inadequate inspection, what was put in place to address it, and how the home now monitors quality on an ongoing basis. Pay particular attention to night staffing numbers, how staff respond to distress, and whether the activity programme includes individual engagement for people who cannot join group sessions.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hazelford Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hazelford Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families find reassurance through attentive dementia care
Hazelford Care Home – Expert Care in Nottingham
When you're searching for the right care, you want to know your loved one will be heard and understood. Hazelford Care Home in Nottingham offers exactly that kind of responsive support. Families describe a place where staff genuinely listen to residents' wishes and adapt care to individual needs, creating an environment where people settle well and remain engaged.
Who they care for
The home specialises in caring for adults over 65, with particular expertise in dementia care.
Families dealing with early-stage dementia have found the approach here particularly reassuring. Staff show they understand the condition's challenges while maintaining each person's dignity and independence where possible.
“Sometimes the best recommendation is simply knowing that families keep choosing this home for respite care and long-term stays alike.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hazelford Care Home has achieved a Good rating across all five inspection domains following a significant improvement from a previous Inadequate rating. The score reflects positive momentum and a solid foundation, but the limited detail available in the published inspection report means many areas cannot be verified beyond a general compliance level.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
What strikes families most is how content their relatives seem here. People talk about residents who've adapted well to their new surroundings and maintained their spark over years of care. The staff's attentiveness means wishes are heard and acted on promptly, helping residents feel valued rather than just cared for.
What inspectors have recorded
Families appreciate how efficiently things run here. When concerns arise or needs change, staff respond quickly and thoughtfully. This reliability extends to respite care too — family carers taking much-needed breaks know their relatives are in capable hands. The team seems to understand what matters most to both residents and their families.
How it sits against good practice
Sometimes the best recommendation is simply knowing that families keep choosing this home for respite care and long-term stays alike.
Worth a visit
Hazelford Care Home, on Boat Lane in Nottingham, was rated Good across all five inspection domains at its last inspection in May 2023. This is a significant improvement from a previous rating of Inadequate, and it tells you that inspectors found the home had addressed serious earlier concerns and reached a broadly satisfactory standard across safety, effectiveness, caring, responsiveness, and leadership. The home specialises in dementia care and residential care for adults over 65, with 36 beds. The main limitation of this report is the level of published detail available. The inspection summary confirms Good ratings but includes very little specific evidence, such as inspector observations, resident or family quotes, or examples of day-to-day practice, to help you understand what life actually looks like for your parent inside the building. A Good rating following an Inadequate is encouraging, but it is worth understanding what changed and whether those improvements have held. When you visit, ask the manager to walk you through what was found during the Inadequate inspection, what was put in place to address it, and how the home now monitors quality on an ongoing basis. Pay particular attention to night staffing numbers, how staff respond to distress, and whether the activity programme includes individual engagement for people who cannot join group sessions.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hazelford Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hazelford Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families find reassurance through attentive dementia care
Hazelford Care Home – Expert Care in Nottingham
When you're searching for the right care, you want to know your loved one will be heard and understood. Hazelford Care Home in Nottingham offers exactly that kind of responsive support. Families describe a place where staff genuinely listen to residents' wishes and adapt care to individual needs, creating an environment where people settle well and remain engaged.
Who they care for
The home specialises in caring for adults over 65, with particular expertise in dementia care.
Families dealing with early-stage dementia have found the approach here particularly reassuring. Staff show they understand the condition's challenges while maintaining each person's dignity and independence where possible.
Management & ethos
Families appreciate how efficiently things run here. When concerns arise or needs change, staff respond quickly and thoughtfully. This reliability extends to respite care too — family carers taking much-needed breaks know their relatives are in capable hands. The team seems to understand what matters most to both residents and their families.
The home & environment
The cleanliness here catches families' attention immediately — it's the kind of well-maintained environment that puts worries to rest. Everything feels properly looked after, from the tidy communal areas to individual rooms. The riverside setting adds something special too, with countryside views that bring a sense of calm to daily life.
“Sometimes the best recommendation is simply knowing that families keep choosing this home for respite care and long-term stays alike.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
